DVDsAndDeals.com, Pledges To Offer Efficient, Friendly Service To All Our Customers. This Document Details The Customer Service Policies Of DVDsAndDeals.com.
1. Our Quality
Every DVD We Sell Has Been Polished On A Venmill 3500a Commercial Disc Resurfacing Machine. Every DVD We Sell Has Been Visually Inspected Before Shipment. You Can Expect To Receive Your DVD Scratch Free. These DVD’s Are Previous Rentals, Free Of Any History Of Customer Complaints. Most DVD’s And Games Will Have One Security Sticker On The Hub. To Preserve Your Warranty, Please Do Not Attempt To Remove The Sticker.
2. Our Warranty
We Guarantee Every DVD And Video Game We Sell To Be Defect Free For A Period Of 30 Days After Purchase. In Addition, After The Initial 30 Days We Will Re-Surface Any DVD Or Video Game Purchased From Us, Provided You Return It To Us Pre-Paid, At The Address Below. All New Items Are Covered By Their Respective Manufacturers Warranty, DVDsAndDeals.com Will However, Replace/Refund New Items Found To Be Defective Within 7 Days Of your Receiving The Item.
3. How To Contact Us
Email Sales@DVDsAndDeals.com
Phone (800) 624-9497
Standard Mail DVDsAndDeals.com
5242 Exchange Drive
Suite 2
Flint, MI 48507
3. Information We Will Need If You Contact Us
In Order To serve You More Efficiently, DVDsAndDeals May Require Some Or All Of The Following Information. Please Have This Information Handy When Contacting Us.
- The Nature Of The Problem
- The Original Order Number
- Name Of The Person That Placed The Order
- Address Product Was Shipped To
- Date Of Purchase
